JOB
Under the general direction of the Manager of Applied Technology, provides professional administration, leadership, and development of Enterprise and Business applications.
Researches, designs, documents, and modifies software to improve the functionality of both proprietary and purchased software applications.
Analyzes the operating processes of the County and the Department of Public Health to identify opportunities to improve efficiency with new technologies, establishes and directs procedures and standards, and maintains the functionality and integrity of information processing and data communications operations.
This is a full-time benefited position working out of the James Street campus in Holland, Michigan.
Travel to other County locations as needed.
Typical working hours are Monday-Friday 8:00am -5:00pm.
EXAMPLE OF DUTIES
The essential functions of this position include, but are not limited to, the following: 1.
Identifies opportunities to employ technology to improve department and enterprise operations and performance.
2.
Writes, codes, tests and analyzes software programs and applications according to specifications.
3.
Collaborates with external vendors and developers to resolve problems in purchased software applications.
4.
Develops, edits and maintains operating procedures and standards manuals to assist with training/onboarding for new staff on widely used systems (e.
g.
, Patagonia)5.
Analyzes and assesses existing systems, software applications and technologies and develops recommendations for improvements to existing business processes and procedures.
6.
Creates software applications and modifications to enhance the functionality and/or performance of proprietary and purchased applications in accordance with documented requirements and specifications.
7.
Proactively and continually evaluates applications by designing, running, and monitoring software performance tests on new and existing programs to identify and correct errors, identify needed improvements and perform general debugging.
8.
Serves as system/security administrator for assigned software applications.
9.
Maintains knowledge of the vendor marketplace and technology developments in order to make recommendations to Public Health management regarding investments in new applications/tools.
10.
Conducts meetings with all levels of management for purposes of presentations, reviews, approvals of recommendations, etc.
11.
Develops and/or applies patches and fixes to software applications.
Recommends, schedules and performs software improvements and upgrades.
12.
Provides reports on progress against benchmarks for assigned program development and implementation projects.
13.
Develops and maintains user manuals, guidelines, and application documentation.
Trains end-users to operate new or modified programs.
14.
Performs other functions as assigned.
SUPPLEMENTAL INFORMATION
Required Knowledge and Skills: 1.
Knowledge of the principles and regulatory requirements of medical record documentation, patient privacy, and confidentiality.
2.
Excellent understanding of a variety of higher-level programming languages and programming tools, algorithm design, and coding methods.
3.
Thorough working knowledge of relational database design and functions.
4.
Thorough working knowledge of the principles and practices of software testing and debugging.
5.
Good working knowledge of the business practices and requirements of end-user departments.
6.
Excellent analytical skills and ability to deconstruct end-user operating processes and procedures.
7.
Thorough working knowledge of the legal environment with respect to the privacy and security of end-user department client data, including HIPAA requirements.
8.
Excellent written, verbal, and interpersonal communication skills.
NOTE: Must be able and available to provide emergency responses to system failuresoutside of normal working hours, as required to restore systems and maintain critical operations during a public health emergency.
Physical Requirements: Must be able to perform essential job functions with or without reasonable accommodations,including, but not limited to, visual and/or audiological appliances and devices to increase mobility.
Working Conditions: Work is performed in a normal office environment.
May be required to provide emergency response outside of working hours to restore or adapt systems to maintain critical Public Health operations.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Ottawa County is an Equal Opportunity Employer
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