Night Auditor/Front Desk Clerk

Responsible for providing strong sales techniques and excellent guest service as well as going above and beyond to ensure that guests are 100% satisfied.
The Night Auditor is also responsible for closing out the business day in Fosse PMS system.
*Essential Functions:* * Greet all guests in a friendly, positive manner.
Ask questions of guests and make personal connections to make them feel they are welcome and valued * Consult with 2nd shift about the occurrences of the evening to be aware of * Run night audit reports and follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations * Maintain a neat and clean workspace at the front desk and adjacent areas, including vacuuming the front desk and office area * Perform property walk-arounds as needed throughout the shift, and address all issues encountered.
All trash, used towels, room service trays, etc.
must be picked up.
Keep eyes open for any and all safety and security issues.
Report any problems to the appropriate department and General Manager * Balance cash drawer and make appropriate cash drops * Exhibit regular and recurrent attendance records * Follow all Midwest Lodging Group processes * Other duties as requested by management Job Type: Part-time Pay: $15.
00 - $16.
50 per hour Benefits: * Employee discount * Flexible schedule * Paid time off Schedule: * 8 hour shift * Night shift Ability to commute/relocate: * Holland, MI 49424: Reliably commute or planning to relocate before starting work (Required) Work Location: In person